Thank you for shopping with Berry Mellow. We are committed to making sure your order is delivered smoothly and on time.


Order Processing

  • In-stock items are processed within a few business days after payment is confirmed.
  • Pre-order items will ship once they arrive at our facility and pass quality checks.
  • You will receive an email confirmation with tracking information once your order has shipped.

Domestic Shipping

  • Orders are shipped within the United States through trusted carriers such as UPS or USPS.
  • Standard delivery is generally 5–10 business days, depending on location and shipping method.
  • Shipping is conducted only on business days. Weekend or holiday orders will be processed on the next business day.

Shipping Charges

  • Shipping fees shown at checkout are estimates. Final charges may be adjusted to reflect actual costs once your order is ready to ship.

Order Tracking

  • Tracking details will be provided via email once your order ships. Please allow up to 24 hours for tracking to update.

Cancellations & Issues

  • Orders may be canceled only before shipment. Once in transit, all claims must follow our Return & Cancelation Policy.
  • Incorrect addresses, refused shipments, or undeliverable packages may result in return-to-sender and additional charges.

International Shipping

  • Berry Mellow currently offers international shipping to selected countries. Additional fees and longer delivery times may apply depending on the destination.

For questions or special shipping requests, please contact us at showroom@berrymellow.com.